I believe the most significant change in our interactions with clients, prospective clients, and centers of influence has been our practice of engaging others in conversation, reflecting lessons learned from your coaching. Our conversations demonstrate our genuine interest in knowing others and looking for ways to serve. As you mentioned, neuroscience teaches us that when others are talking about themselves, they are much more engaged in the conversation and will assess our expertise based on the questions we ask. The conversational approach we are using today is much different from our past method of talking about our expertise and past accomplishments. The changes brought about by your coaching have transformed both my personal and business relationships.
I wanted to express my gratitude for your coaching….The coaching you provided helped us communicate more effectively with prospects which has enabled us more opportunities to positively impact clients and their families. Thank you. Your influence is still present in our daily conversations.
From our conversations last year, our discovery meetings with prospective clients is not recorded and no draft of notes on a white board. Strangely enough, I am remembering the same information for my dictation after the meeting, but much more engaged in what they are truly saying and how they are saying it. Most important, the couple I am visiting with feels heard and validated.
I am living with a family and I’ve been thinking about your book , and actually have been using these approaches with the young boy (4 years old) who is extremely shy. He truly gravitates towards me as I keep asking him genuine questions about what he likes to do, and his favorite things. It’s wild!
This is brilliant in the way that you have taught me in a very short time, how to be others focused and ask questions. Thank you very much!
Business has been good with the combination of our “events” and the use of your philosophy and methods of engaging prospects.